Terms and Conditions

Last Updated: October 2025

Agreement to Terms

These Terms and Conditions govern your use of loft workenad' website and interior design services. By accessing our website or engaging our services, you agree to be bound by these terms.

If you disagree with any part of these terms, please do not use our website or services.

1. Definitions

  • "Service" refers to interior design services provided by loft workenad
  • "Client" or "You" means any person accessing our website or engaging our services
  • "Content" includes all text, images, designs, and materials on our website
  • "We/Us/Our" refers to loft workenad
  • "Agreement" means these Terms and Conditions plus any service contracts

2. Use of Services

Eligibility

  • Services are available to individuals 18 years or older
  • You must provide accurate and complete information
  • You are responsible for maintaining confidentiality of account information
  • You must have legal authority to enter into contracts

Service Scope

  • Services include interior design consultation, planning, and project coordination
  • Scope will be defined in individual service agreements
  • Additional services may be available for separate fees
  • Service availability subject to scheduling and capacity

3. Prohibited Uses

You may not:

  • Violate any applicable Singapore laws or regulations
  • Infringe on intellectual property rights of loft workenad or others
  • Transmit harmful code, viruses, or malware
  • Attempt unauthorized access to our systems or networks
  • Engage in fraudulent activities or misrepresentation
  • Harass, abuse, or harm other users or staff
  • Use services for illegal or unethical purposes
  • Reproduce or distribute our content without permission

4. Intellectual Property Rights

Our Content

  • All website content, designs, and materials remain property of loft workenad
  • Design concepts and plans created for you are subject to agreed licensing
  • No reproduction or distribution without written permission
  • Trademarks and logos are protected intellectual property

Your Content

By providing images, ideas, or materials, you grant us license to use them for providing services to you. We will not use your content for other purposes without permission.

5. Payment and Fees

  • Service fees will be specified in individual agreements
  • Payment schedules vary by service type and project scope
  • Consultation fees are non-refundable once service is provided
  • Design service deposits are required before work commences
  • Material costs are billed separately at procurement rates
  • Late payments may incur interest charges
  • All fees are in Singapore Dollars (SGD) unless specified otherwise

6. Project Execution

Timelines

Project timelines are estimates based on typical conditions. Actual completion may vary due to:

  • Material availability and delivery schedules
  • Contractor scheduling and availability
  • Structural discoveries or complications
  • Client-requested changes or delays
  • Weather conditions affecting installation

Client Responsibilities

  • Provide accurate information about space and requirements
  • Ensure site access for consultations and installations
  • Obtain necessary building approvals and permits
  • Review and approve designs in timely manner
  • Maintain insurance on property during work

7. Disclaimers and Limitations

Service Warranty

Services are provided with professional care and expertise. However:

  • We cannot guarantee specific aesthetic outcomes
  • Results depend on implementation quality by contractors
  • Material performance varies based on usage and maintenance
  • Color and finish variations may occur in natural materials

Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to service fees paid
  • We are not liable for indirect or consequential damages
  • We are not responsible for contractor workmanship
  • Material warranties are subject to supplier terms
  • Client assumes risk for structural modifications

8. Cancellation and Termination

Client Cancellation

  • Consultations can be cancelled up to 48 hours before scheduled time
  • Design projects require 14 days written notice for cancellation
  • Cancellation fees apply based on work completed
  • Non-refundable deposits as specified in agreements

Our Termination Rights

We may terminate services if:

  • Client breaches terms or payment obligations
  • Client behavior is abusive or threatening
  • Project scope changes beyond original agreement
  • Circumstances make completion impractical

9. Dispute Resolution

In case of disagreements:

  1. Initial attempt at informal resolution through discussion
  2. Mediation as second step if needed
  3. Arbitration under Singapore Arbitration Act if mediation fails
  4. Litigation in Singapore courts as last resort

Governing Law

These terms are governed by Singapore law. Any disputes fall under jurisdiction of Singapore courts.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with updated date. Material changes will be communicated to active clients. Continued use after changes constitutes acceptance.

11. General Provisions

Entire Agreement

These terms, together with individual service agreements, constitute the entire agreement between parties.

Severability

If any provision is found invalid, remaining provisions continue in full force.

No Waiver

Failure to enforce any term does not constitute waiver of that term.

Assignment

You may not assign your rights under these terms without our written consent. We may assign our rights to affiliated companies.

12. Contact Information

For questions about these terms:

Email: [email protected]

Phone: +65 6835 7429

Address: 51 Waterloo Street, Singapore 187969

13. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.